Our Story

Twenty years ago, I started in collision repair - first as an insurance adjuster, then managing shops. I saw how the industry's best repair planners were struggling with an impossible challenge: navigating ever-growing mountains of technical documentation to build accurate repair plans.

The complexity kept growing. Modern vehicles brought ADAS, EVs, new materials - each adding more procedures, more documentation, more to track. I knew technology could help, but the solutions didn't exist yet.

So I went into tech to build them. After developing products at companies like Tesla and Amazon, I kept returning to this challenge. Finally, recent advances in AI made it possible to tackle the problem meaningfully.

Today, Kaizen helps repair planners navigate those 200,000+ pages of documentation more efficiently. We can't eliminate every challenge, but we can dramatically reduce the time spent searching and increase confidence in repair plans.

This isn't about replacing expertise - it's about amplifying it. Every repair planner's knowledge and judgment remains essential. We just make it easier to find the information you need to apply that expertise.

That's why we're here.